SignPost - Directory

SignPost Directory of Services

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  • 1 - 50 of 226
LinkAgency nameAscendingServicesDescription
1st Alliance (Ayrshire) Credit Union
  • Money Advice
1st Alliance is a one stop local service that offers secure savings, attractive loan packages and prepaid debit cards. Local access points in South Ayrshire: Customer Service Centres (Ayr, Prestwick, Troon, Maybole & Girvan); and Riverside Church, John Street, Ayr (Wednesday 2.00pm - 4.30pm). Refer to the website for full details of products available and opening times. Referrals can be made by Housing Services for South Ayrshire tenants and by Customer Services for non-tenants.
ACAS Scotland
  • Advocacy
Provide information, advice, training, conciliation and other services for employers and employees to help prevent or resolve employment and workplace problems. ACAS helpline advisers available from 8.00am-8.00pm Monday to Friday and 9.00am-1.00pm Saturday). Helpline: 0300 123 1100
ADP (South Ayrshire Alcohol and Drug Partnership)
    All alcohol and drug recovery support services in South Ayrshire utilise a strength-based asset approach to support individuals to move into sustained recovery. All services operate an open referral system and access between the services is available as required. The website provides a list of all addiction services available with contact details.
    AMBITION Programme (South Ayrshire Council)
    • Employability Support
    The AMBITION programme supports job creation in South Ayrshire. It offers a range of support for all those with the ambition to employ, be employed or be self-employed and will provide support to both individuals and businesses. Contact South Ayrshire Council's Enterprise Service for further information.
    Aberlour Family Support (South Ayrshire)
    • Disabilities Support (All)
    • Parenting Support
    • Self-Directed Support
    Aberlour Child Care Trust is a national organisation. Aberlour Family Service is funded by Big Lottery to provide support to parents with learning disabilities throughout South Ayrshire. The service offers various types of support, to parents of children from pre-birth to 12 years. The service offers parenting assessments (PAMS) carried out over a number of weeks to identify parenting capacity. Teaching programmes are personalised to address some key areas identified for development. Support is offered within the family home, within the service and in the community. A variety of groups are also available to increase parenting capacity and promote inclusion. If you would like to make a referral please contact us. Find us Facebook, Twitter and LinkedIn
    Aberlour Options (Ayrshire)
    • Disabilities Support (All)
    • Self-Directed Support
    We make life easier for families where a child has a disability. We offer a safe, homely environment for a child to come and stay for a short break that gives their families a rest from their caring role. In addition to short-break respite, we can also help families in other ways by offering an out of school service, a playscheme (Easter & Summer) and an outreach service. Families can get help from us using Self-Directed Support (find out more from our website). We take referrals from local authorities.
    Activity for Health
    • Health & Fitness (All)
    A programme for people who are living with health conditions that could be improved through regular physical activity/exercise, such as obesity, hypertension (high blood pressure), musculo or skeletal disorders (e.g. arthritis, osteoporosis, back pain), heart or lung conditions, stroke or TIA (must be ambulant), cancer, diabetes, anxiety/depression/stress/low self-esteem or living a sedentary/ inactive life. Participants will receive a consultation to discuss suitable activities or classes to participate in and will then be provided with a discounted membership with exercise advice and support provided for the length of their membership. Participants can self-refer or be referred to Activity for Health by a health professional. Refer to the website for a full timetable of classes.
    Addaction South Ayrshire Recovery
    • Addiction Services
    • Employability Support
    We provide support and encouragement to help people recover from problematic drug and alcohol use. We provide opportunities for people to regain skills to improve their life circumstances and sustain their recovery and to positively participate in their local communities. Our service is free and confidential offering 1:1 support, group work, mutual aid, relapse prevention, drug and alcohol advice, specialist support for blood borne viruses, methadone cessation and alcohol related brain damage. We also offer employability support, training and recovery check-ups post discharge. Open Mon - Fri (9.00am - 5.00pm).
    Affinity Trust (Ayr)
    • Disabilities Support (All)
    We are dedicated to supporting people with learning disabilities to live the lives they want to. Whether helping someone to live in their own home, providing opportunities to make new friends, experience new things or gain work that is rewarding and enjoyable, Affinity Trust aims to ensure that those we support have the opportunity to live life to its fullest.
    Age Concern Ayr (Advice & Information Centre)
    • Benefits Advice (DWP/HMRC)
    • Form Filling
    Age Concern Ayr operate an Information and Advice Centre with specific focus on issues affecting those aged 55 and over in South Ayrshire. We provide information, advice and form filling help with the following: •Benefit Cap; •Benefits Advice (including assistance with universal credit applications online); •Council Charging Procedures for Care Homes; •Completing Forms; •NHS Charges; •Grass Cutting Scheme (Ayr & Prestwick). Get in touch by email or via the website Contact Us page, or telephone our local number (01292) 265304.
    Al-Anon Family Group (South Ayrshire)
    • Addiction Services
    Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. We hold regular meetings where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members give each other understanding, strength and hope. Meetings every Tuesday in Ayr at 8 Green Street Lane, Ayr, KA8 8BH (starts at 8.00pm).
    Alcoholics Anonymous
    • Addiction Services
    A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Regalar meetings are held in Ayr, Prestwick & Troon. The website provides details of all local meeting venues.
    All Other UCDS (Private/Homeowners)
    • UC Personal Budgeting Support
    • UC Digital Support
    Assisted Digital Support for Non-Council Tenants to help them make a claim for Universal Credit Online or to update their journal.
    Alloway Library
    • ICT Support
    4 computers are available for use, subject to demand. All customers require a South Ayrshire Council library card to access the computers. This can be easily obtained; all you need is proof of ID to show library staff and they will provide you with access. PCs are available with internet access and printing facilities. Public access to computers for up to 2 hours. Free WiFi is available for you to connect to your own devices. Subject to staff availability, library staff will help with general use of the internet and will support you to set up a free email account. Telephone or visit the library in person to make a booking. Online bookings can be made with your card number and pin code.
    Alzheimer Scotland (South Ayrshire)
    • Disabilities Support (All)
    Alzheimer Scotland is the leading dementia organisation in Scotland. We offer a point of contact for anyone living in South Ayrshire and we campaign for the rights of people with dementia and their families/carers and provide an extensive range of innovative and personalised support services. Please contact us for further information on the Groups we run in South Ayrshire. 24 Hour Dementia Helpline: Freephone 0808 808 3000
    Anti-Social Behaviour Neighbour Dispute Team
    • Anti Social Behaviour
    The Anti-Social Behaviour Neighbour Dispute Team aims to stop anti-social behaviour at the earliest stage. We believe voluntary or negotiated solutions usually work best and are committed to tackling anti-social behaviour through a problem solving multi-agency approach. We work closely with Police Scotland, other Council departments, landlords and voluntary agencies to find local solutions to local problems presented by anti-social behaviour. The Service is free, confidential and available to everyone, including home owners, council tenants, tenants of registered social landlords and private tenants. The team investigates each complaint thoroughly and works with partner agencies to resolve complaints.
    Ayr Action for Mental Health (AAMH)
    • Mental Health & Wellbeing
    • Addiction Services
    We are the local Mental Health Association for South Ayrshire whose main purpose is to press for the best services possible for people with lived experience of poor mental health. We have an extensive network with other groups including South Ayrshire Health and Social Care Partnership, South Ayrshire Alcohol Drug Partnership, Voluntary Action South Ayrshire, and various local agencies both voluntary and statutory. The Turnaround facility offers a drop-in centre and weekly drop-ins are now available at 57 Newmarket Street, Ayr (Tuesdays 10am-12pm). We also facilitate an activity Cafe in Girvan in collaboration with ADP. There is no formal referral system, and we welcome anyone along provided they meet all of the criteria detailed on our website.
    Ayr Ark (The)
    • Young People Support
    The Ayr Ark is a youth project situated by the Citadel in Ayr. Through all of the work that we do, The Ark seeks to engage, equip and empower young people from all walks of life. Working with young people from all over Ayrshire through our events, outreach and schools work, The Ark is a youth project at the forefront of supporting and developing the young people of our local community. Feel free to explore our website to find out more about any of our events and other work we do, and please contact us if you have any questions or queries.
    Ayr Baptist Church
    • Meal Provision
    Community Lunch Provision on Mondays 10.00am - 2.00pm. Check website for changes to meal calendar http://www.ayrbaptistchurch.org
    Ayr Housing Aid Centre
    • Form Filling
    • Housing Support
    • Housing Advice
    • Homelessness Support
    • Tribunal Representation
    • Ex-Offenders Support
    Ayr Housing Aid Centre was established in 1987 and is an Independent Registered Charity helping South Ayrshire residents with housing problems. A major part of the Centre’s work is to provide advice, information, advocacy, representation, tenure sustainment and first home services for people who are homeless or are threatened with homelessness. From 2003 – 30 June 2012 the Centre provided a Housing Support Service and was inspected and regulated by the Care Inspectorate. From 1 July 2012 South Ayrshire Council has contracted us to provide a wide range of services including: •Type I, II and III housing advice/advocacy & information; •Tenure Sustainment; •Housing education in schools & colleges (HEY – Housing education for youths); •First Home (16-21 years); •Housing advice & information for veterans (in conjunction with Veterans First Point Ayrshire); •Housing advice and information for older people. From November 2017 we are now part of the Prison Advice Project, based at HMP Kilmarnock, and including HMP Barlinnie & Greenock. This project is specifically for prisoners who resided in South and East Ayrshire to address any housing support needs.
    Ayrshire Bipolar Group
    • Mental Health & Wellbeing
    If you live with Bipolar Disorder and you’d like to share information, advice and experience with other people in a similar situation, please do come along to the Ayrshire Bipolar Group. We meet on the 1st Tuesday of every month (7.00-9.00pm) in Ayr Action for Mental Health, Strathyre House, 42 Prestwick Road, Ayr, KA8 8LB, and you’re very welcome to join – no referral needed! We’re a friendly bunch and we’re also open to friends, family, carers and partners of people with a bipolar diagnosis – anyone whose life has been affected by the condition. This is your chance to share advice and insights in a friendly non-clinical setting and meet new people. Our group also has occasional guest speakers who can talk about bipolar disorder from a range of angles. We’re affiliated to Bipolar Scotland and you can learn more about the national organisation from the website listed. It costs nothing to attend our group and we hope to see you there. Dr Graeme Bowman, Development Officer.
    Ayrshire Cancer Support (Ayr)
    • Cancer Support
    Provision of a range of free and confidential services to people living with cancer and their carers and families (within Ayrshire) including: hospital transport service, counselling, complementary therapies, support groups, and information services.
    Ayrshire College (Ayr Campus)
    • Employability Support
    • Education/Training
    Works in partnership with businesses and key stakeholders to ensure focus on providing employability opportunities which meet demand in key industry sectors in Ayrshire and beyond and develop the high quality training and education skills required for the economy.
    Ayrshire Council on Alcohol
    • Addiction Services
    Ayrshire Council on Alcohol offers a free 1:1 confidential service to individuals who are concerned about their drinking. Counsellors trained to professional standards work with people whether they wish to abstain from alcohol or reduce their drinking to less harmful levels. A family service is also available to those whose lives are affected by someone else’s drinking. The service is run from accessible venues in South & East Ayrshire including Ayr, Girvan, Kilmarnock, Cumnock and Patna. Outreach services are also available - please check the website for details.
    Ayrshire Engineering Alliance
    • Employability Support
    Creating employability opportunities in the engineering sector. The Ayrshire Engineering Alliance's aim is to support growth within the local engineering sector, through the provision of direct company support, collective marketing and promotion and increased collaboration within the local sector.
    Ayrshire Housing
    • Benefits Advice (DWP/HMRC)
    • Tribunal Representation
    • Personal Budgeting Support
    • Money Advice
    Ayrshire Housing combines high quality housing with a commitment to community initiative. We work in partnership with public and voluntary agencies, and communities across Ayrshire. We are a major provider of affordable housing in attractively designed and maintained neighbourhoods. We offer affordable housing provision and tenant services, including helping tenants with income maximisation, money advice and welfare benefits. We also provide housing advice and assistance to our tenants and to applicants including the provision of information on a range of housing options to assist those living in unsuitable accommodation or who may wish to move for other reasons. Find us on Facebook @ayrshirehousing
    Ayrshire Independent Living Network (AILN)
    • Self-Directed Support
    • Disabilities Support (All)
    We are funded by the three Ayrshire councils to provide free information and advice on Self-directed Support (SDS). SDS has been introduced to give you more choice and flexibility in how you can get the support you need. There are 4 different ways to do this and they are called ‘SDS Options’. Once Health & Social Care have advised you about the assistance you can have, we’re just a call away for free information, advice and support about SDS. We now have an online referral form accessible directly from our website’s home page. The form can be used by professionals in North, South and East Ayrshire to refer directly, or if you have been told by a Health and Social Care Professional that you (or someone you care for) is eligible to receive Self-directed Support and would like help, just complete the form online from the website and one of our SDS advisors will be in touch.
    Ayrshire LGBTQ Group
    • LGBT Support
    The Group is run by, and for, the LGBTQ community of Ayrshire. Friends and family of the community are welcome. The group is informal, and we meet in pubs around Ayrshire, often meeting in Ayr as it has best transport links. We don't offer formal support but if we can’t help you, we will direct you to the right person or agency. Please be aware the the address listed is our monthly meet-up venue. Contact us via the website, Find us on Facebook or Twitter @AyrshireLGBTQ
    Ayrshire Pregnancy Crisis Centre
    • Pregnancy Related Support
    Free, confidential pregnancy testing with immediate results. Support services include: •Pregnancy crisis counselling; •Pre/post-abortion counselling; •Miscarriage counselling; •Befriending; •Adoption advice. FREE clothes & baby equipment to those on a low income. **IMPORTANT Not able to refer directly for termination. The address listed is a mailing address only. Opening hours: Mon-Fri (10.00am - 3.30pm). Telephone or email for an appointment.
    Ayrshire Sands
    • Befriending
    • Bereavement Support
    Ayrshire Sands is a free service and supports anyone who has been affected by the death of a baby before, during or shortly after birth. We offer emotional support and information for parents, grandparents, siblings, children, families and friends, health professionals and others. Monthly support meetings are on the first Monday of every month, 8.00pm-10.00pm. Telephone (01563) 825402 or 07754397685 in advance to arrange an appointment.
    BEAT (Beating Eating Disorders)
    • Eating Disorders
    Beat is the UK’s leading charity supporting anyone affected by eating disorders or difficulties with food, weight and shape. We provide information and support through Helplines which people can call, text or email. An online service is available including information, message boards and online support groups; and Helpfinder, an online directory of support services. The Beat Youthline is open to anyone under 18 yrs. Parents, teachers or any concerned adults should call the adult helpline. Telephone the Adult Helpline 0345 634 1414 (over 18 yrs), or Youthline 0345 634 7650 (under 18 yrs).
    Ballantrae Library
    • ICT Support
    1 computer is available for use, subject to demand. All customers require a South Ayrshire Council library card to access the computers. This can be easily obtained; all you need is proof of ID to show library staff and they will provide you with access. 1 computer is available with internet access and printing facilities. Public access to the computer for 1 hour. Free WiFi is available for you to connect to your own devices. Staff are on site, however are only able to provide brief assistance subject to availability.
    Barnardo's Hear 4 U Children's Advocacy Service
    • Advocacy
    Hear 4 U aims to provide an independent accessible community-based advocacy service for children and young people under 18 yrs who are living in South Ayrshire. It aims to promote children’s rights. Priority for advocacy is given to children and young people who are entering or involved in the children protection system. Those who are struggling with their emotional health and well-being and are subject to the terms of the Mental Health (Care & Treatment) (Scotland) Act 2003 or been admitted to a mental health ward on a voluntary basis including those currently accessing support from the Child & Adolescent Mental Health Service. The service gives children and young people the opportunity to work with an independent advocate who has no involvement in the decision making process affecting them and provides them with support to ensure that they are able to have a voice and participate in these processes. Telephone, email, visit in person or write to Hear for U to discuss referral process.
    Barnardo's South Ayrshire Families (Attainment Challenge)
    • Carer Groups Support
    • Health & Fitness (All)
    • Parenting Support
    Attainment Challenge supports families with children who attend Braehead Primary, Dalmilling Primary, Newton Primary and Ayr Academy by offering a range of support services including: individual and group work support for children; practical and emotional support for parents/carers; support groups for parents/carers; therapeutic services for children and parents/carers; intensive support for families where this is required.
    Barnardo's South Ayrshire Families (Befriending Service)
    • Young People Support
    • Befriending
    Befriending Service is part of the Family Support Service supporting children who are working with Family Support, providing befrienders who support and listen to children and young people on a 1:1 basis helping them to gain new experiences, increase their confidence and improve peer relationships.
    Barnardo's South Ayrshire Families (Family Support Service)
    • Parenting Support
    • Young People Support
    • Carer Groups Support
    • Childcare Support
    Family Support Service supports families with children aged 0-12yrs. Offering a range of flexible, community-based support services to children and families including individual and group work support for children, practical and emotional support for parents/carers, support groups for parents/carers, therapeutic services for children and parents/carers, intensive support for families where this is required, Specific support for Dads/male carers, befriending service for children.
    Barnardo's South Ayrshire Families (Intandem Ayrshire)
    • Young People Support
    Intandem Ayrshire offers support to children aged 8-14 who are LAAC (looked after at home) living in Ayrshire. Including 1:1 mentoring support and group work to enable young people to develop self-confidence and relevant life skills.
    Barnardo's South Ayrshire Families (Shine Women’s Mentoring Service)
    • Ex-Offenders Support
    Shine Women’s Mentoring Service provides a mentoring service for women with convictions provided as a Public Social Partnership (PSP), a strategic partnership between public and voluntary sector organisations. Shine Ayrshire covers South Ayrshire, North Ayrshire and East Ayrshire supporting women on community payback orders or who have been liberated from prison to reintegrate into the community. Offering 1:1 support, including supporting appointments with housing, GP, addictions services and also group work.
    Barnardo's South Ayrshire Families (South Ayrshire Peer Mentoring Service)
    • Education/Training
    • Employability Support
    • Young People Support
    South Ayrshire Peer Mentoring Service offers support to care experienced young people aged 14-24 living in South Ayrshire. Including 1:1 mentoring support and group work to enable young people to develop self-confidence and relevant life skills in areas including education, training and employment.
    Barnardo's South Ayrshire Families (Stronger Connections)
    • Parenting Support
    • Young People Support
    Stronger Connections offers a range of support services to empower parents, young people and children to build on their skills, learn from their experiences and make positive changes in their lives. These include: individual and group work support for children; practical and emotional support for parents/carers; support groups for parents/carers; therapeutic services for children and parents/carers; and intensive support for families where this is required. Support is available for families with children from pre-birth to age 12 years.
    Benefit Services (South Ayrshire Council)
    • Crisis Grants
    • Community Care Grants
    • UC Assisted Digital Support
    • CTR Claim
    • DHP Claim
    • Education Benefits
    • UC Assisted Digital Support Other
    Benefits advice provided by South Ayrshire Council includes: •Housing Benefit; •Council Tax Reduction; •Community Care Grants; •Crisis Grants; •Discretionary Housing Payments; •School Clothing Grants; •Free School Meals. Applications for Housing Benefit, Council Tax Reduction, Crisis Grants and Community Care Grants in South Ayrshire can now be made online. Emergency Crisis Grants should be made by telephoning 0300 123 0900.
    Bipolar Scotland
    • Mental Health & Wellbeing
    We provide information, support and advice for people affected by bipolar disorder / manic depression and those who care for them. We also promote self-help throughout Scotland, and inform and educate about the condition.
    Blackwood Homes and Care
    • Disabilities Support (All)
    We are entirely focused on providing personalised and individual services to design a tailored, flexible support package with you and your family. Our teams are friendly, committed, motivated and trained to the highest level, which ensures the best possible outcomes are achieved for our customers. Blackwood can provide you with care and support services in your own home from a few hours a week to an around the clock service. We can support you with personal care; with daily living tasks such as laundry, cleaning and shopping; with nutrition and feeding; maintaining your home; attending appointments; assisting you with medication; and lots more. Our services really are personalised and we will design a tailored and flexible support package with you and your family. Currently we provide care services for older people and individuals with physical disabilities, mental health issues, sensory impairment and learning disabilities. We also have highly specialist skills in supporting adults with Multiple Sclerosis, Dementia and Huntington's disease.
    Blue Triangle (Glasgow) Housing Association
    • Homelessness Support
    • Employability Support
    Blue Triangle provides safe and secure mainly hostel type accommodation for vulnerable people who are homeless, at risk of homelessness or have a Looked After and Accommodated background. Staff are present on site, in some cases, 24hrs, 7 days a week, 365 days of the year, and they work with service users (our clients) to help them gain the right skills to move onto more independent living and achieve a better quality of life. Blue Triangle is a registered social landlord. Although we own properties, we are not a landlord in the traditional sense of the word, as the core of what we do, is called “supported accommodation” and we only accept referrals to our accommodation from local authorities. The Blue Triangle project in South Ayrshire project provides supported accommodation to single homeless adults aged 21 years and over. Applications for accommodation are only via a referral from South Ayrshire Council’s Housing Options Team.
    Book and Bun (Strictly Surfers)
    • ICT Support
    We offer basic IT classes for those aged 55+plus. The weekly two-hour class runs over 10 weeks and costs £55 per person. Topics covered include internet searches, setting up email and maintaining an email account. Access to computers is currently only available through our dedicated IT classes. Free WiFi is available for customers within the café to connect to their own devices.
    Break the Silence (Kilmarnock)
    • Sexual Abuse
    Break the Silence supports survivors of rape and childhood sexual abuse across East & North Ayrshire. We are the Ayrshire partner of Future Pathways providing support across East, North & South Ayrshire for survivors abused in-care. We use a variety of therapeutic counselling approaches delivered by fully qualified and experienced clinical psychotherapists together with a range of complementary therapies to help survivors on their recovery journey. BtS also offers couple counselling, support for partners & family members, group-work and we have a weekly Arts & Crafts drop in session. Office hours are 9:00am – 4:30pm.
    Breathing Space Scotland
    • Mental Health & Wellbeing
    PHONE SERVICE ONLY. Breathing Space is a free, confidential, telephone service for anyone in Scotland experiencing loneliness, sadness, low mood, depression, anxiety or suicidal thoughts. So don't let problems get out of hand, phone Breathing Space, where experienced advisors will listen and offer information and advice. Free to phone from a landline or any mobile phone network.
    British Red Cross (Ayr)
    • Disabilities Support (All)
    • Health & Fitness (All)
    The British Red Cross helps people in crisis. We provide a health and support service to local residents: • Loans of wheelchairs and medical equipment; • Help people who can't get about easily with transport support; • Short-term support at home for vulnerable people; • Provide hand, arm and shoulder massage to promote wellbeing; • Helping disabled adults live independently.
    Broken Chains (Ayr)
    • Meal Provision
    Meals/snacks provided on Tuesdays and Sundays every week. Drop-in on Tuesday between 1.30pm and 4.30pm. Sundays are more structured and the group session is between 2.30pm and 5.00pm (please do not arrive any later than 3.00pm). Contact Charles Kingsman for further information.
    C19 Support Team
    • COVID-19
    South Ayrshire Council have a team in place to give advice and assistance to our most vulnerable residents across South Ayrshire during the Covid 19 pandemic. This could include providing shopping essentials, a hot meal, or maintaining some form of contact each day. We are aware there are already plans in place from local organisations to support vulnerable residents and families in the local area. The Council can also support with additional resources to enhance provision. If you need support or are interested in offering support, please get in touch with the team via C19.CommunitySupport@south-ayrshire.gov.uk or call 01292 616101
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    Disclaimer: Please note that South Ayrshire Council does not recommend or endorse any of the non-Government services listed on the SignPost Directory. The information is provided as a public service.